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This Crash Replacement Program is available to customers in the United States, UK, Australia & NZ only at this stage. Please contact ARRO to learn about programs available in your country.

If your ARRO helmet has been involved in an accident, you may be eligible for a 50% discount on a new ARRO replacement helmet depending on the helmets age and nature of the fall.  

To learn if your helmet qualifies, please email us at with the below information:

  • Your full name

  • Your phone number

  • Your shipping address

  • ARRO helmet model 

  • Helmet size and color

  • Purchase date and location

  • ARRO helmet manufacture date

  • Picture(s) of the damaged helmet

  • Description of fall


If you have additional questions about our Crash Replacement program, you can always email us on


ARRO cares about our customer’s safety and wants to remind our riders to never wear a helmet that has been involved in an accident. If you have a crash in your ARRO helmet, please contact us for further information.

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